Refunds and returns are issued at the discretion of Redeeming the Times.
If you are not satisfied with your purchase, please contact us by phone. You may request a return or exchange within 30 days of the receipt of the product. In your claim, please, include explanation of reasons for a refund, and your order information. Prior to ordering, please, make sure you have carefully read and understood the product’s description and price. If you are not sure about a product, or have questions about products, please contact us. All inquiries are free of charge. Upon confirmation of your request for a refund, you must return the product to Redeeming the Time. Returned or exchanged products must be in the condition you received them and in the original box and/or packaging.
Redeeming the Times reserves the right to modify this Refund Policy at its discretion, or against any customer it believes is abusing this policy. Any such revision or change will be binding and effective immediately after posting of the revised Refund Policy on Redeeming the Time website. You agree to periodically review our website, including the current version of our Refund Policy. Our refund policy is made available on our websites. It is your obligation to review our refund policy for any such revisions.